Course Description 

This course is designed to teach you how to design a people-centred approach to dental practice. You will recognize the significance of prioritizing patient and team satisfaction and how it impacts the overall success of the dental practice. You will understand effective strategies for team building, and I will provide you with techniques to build and foster a cohesive and motivated dental team. We will discuss how to initiate the process of formulating a clear and inspiring vision for your dental practice, as well as how to implement key systems to enhance the operational efficiency of your practice. You will learn specific communication methods to enhance patient retention, satisfaction, and loyalty. You will come away from this course with enhanced leadership and management skills that are necessary for successfully running a dental practice.